Daily Archives: July 3, 2012

Airline seat capacity outlook good for Hawaii

The Hawaii Tourism Authority anticipates airline seat capacity to the islands to exceed peak 2007 levels.

The authority's outlook for the third quarter of 2012 released Monday forecasts exceeding that peak by 2.6 percent.

Total scheduled seat capacity to Hawaii is expected to climb 12.6 percent during the July through September period, compared with the same period last year.

The increase is attributed to a growth in domestic and international flights, including new routes from New York City and Washington, D.C.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Boeing, Southwest seek delay in plane inspections

Boeing Co. and Southwest Airlines Co. have asked federal officials for more time to inspect certain passenger jets for cracks in the frame while a manufacturer produces more spare parts.

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The aircraft maker notified airlines last October that cracks were found in one of its Boeing 717s. In May the Federal Aviation Administration proposed requiring inspections, and repairs if needed, to prevent a catastrophic breakup of a plane's frame.

Southwest, whose AirTran subsidiary uses most of the 717s flown in the U.S., asked the FAA last month for more time to inspect and repair the planes because Boeing had no repair kits in stock and faced a 90-day reorder period, which the airline called "unacceptable." Southwest said it faced "an operational and economical impact" if forced to ground planes, and it asked the FAA to hold off until Boeing builds up its stock of repair kits and replacement parts.

Boeing asked the FAA for up to 90 more days to review its October service bulletin after learning that cracks were found on a second 717 that had flown even fewer flights than the jet that prompted the first notice. The operators of the planes were not identified.

Southwest acquired 88 of the 717s when it bought AirTran last year. But Southwest decided it didn't want the 117-seat jets, which are smaller than the Boeing 737s in its fleet.

Delta Air Lines Inc. announced in May that it planned to start leasing the 717s next year. Final details of that deal are still being worked out. Delta spokesman Trebor Banstetter said Tuesday that the approval of a tentative labor contract with pilots last week clears the way for the airline to add the planes, which will replace inefficient 50-seat regional jets in Delta's fleet.

The FAA said its proposed inspection order would cover 129 planes registered in the U.S. The FAA estimated that inspections would be a minor expense but replacement of frame parts could cost up to $98,000 per plane.

The constant cycle of pressurizing the cabin after takeoff and depressurizing it after landing can cause metal fatigue. The FAA said it has received many reports of cracks in McDonnell Douglas MD-80-series aircraft, which have a similar design to the 717 in the area over the wings.

In April 2011, a Southwest Airlines pilot had to make an emergency descent after a hole ripped open in the roof of his Boeing 737, causing the loss of air pressure in the passenger cabin as the plane flew high over New Mexico. A similar incident happened to another Southwest 737 in 2009. After the 2011 emergency, Southwest found cracks in the aluminum skin of several other 737s.

The request for a delay in inspecting the 717s was previously reported by Aviation Week.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Lost in transit: personal devices pile up at U.S. airports

For travelers, it’s hard to beat the convenience and compact size of a smartphone or tablet — which, unfortunately, may also explain why more of them are going missing at the nation’s airports. From Miami to San Francisco, it seems people are boarding flights but leaving their personal electronics behind.

That’s according to a survey by Credant Technologies, a data-protection company in Addison, Texas. Released on Tuesday, the survey queried airports on the number of laptops, smartphone/tablets and USB sticks that were left behind, what various airports did with them and the percentage that were successfully reunited with their owners.


The results covered seven airports — Charlotte, Chicago-O’Hare, Denver, Miami, Minneapolis-St. Paul, Orlando and San Francisco — and found that travelers left behind 8,016 devices between July 2011 and June 2012. Of those, 45 percent were laptops, 43 percent were smartphones or tablets and 12 percent were USB sticks.

“Laptops are still a big loss vector but smartphones and tablets are becoming more of an issue,” said Sean Glynn, vice president of marketing. “More people are carrying them and more organizations are realizing that this BYOD phenomenon — bring your own device — means that a lot of data, both personal and professional, is now sitting on these devices.”

Although the survey didn’t analyze the number of lost items in relation to passenger volumes, it did reveal variations by location. Denver reported the most lost devices (3,240), followed by O’Hare (1,320) and Charlotte (1,200).

In Denver, laptops were far and away the most-often misplaced — 2,400 vs. 240 smartphone/tablets during the 12-month period — with most being left behind at security. In Chicago, however, lost smartphones and tablets topped laptops by a factor of 20:1 (1,200 vs. 60) with most being found in airport bathrooms.

As for getting your lost electronics back, your odds are slightly better than 50-50, said Glynn, with 52 percent of items, on average, getting returned to travelers. The numbers were significantly higher in San Francisco (80 percent) and Miami, where 90 percent of laptops and slightly more than 50 percent of smartphones and tablets made it back to their owners.

“We go to every length we can to locate the owners,” said Greg Chin, spokesman at Miami International Airport. “We’ll go in and look for IDs and contact information.”

And if they can’t find anything? In Miami, the items are held for 60 days and then sold at public auction, although most airports simply donate the items to charity. Either way, the end result is that devices that may contain personal and/or confidential business information end up in the hands of strangers, which is why it’s important to take precautions to keep them safe and facilitate the process of getting them back.

“Be mindful that you may be carrying more than one device and, at the minimum, make sure they’re password-protected,” said Glynn. He also recommends labeling your devices with your contact information, affixing a business card to them or their cases and, if possible, offering a reward for their safe return.

“If you can afford $20 or $50,” he told msnbc.com, “it can be worth it to get it back.”

Rob Lovitt is a longtime travel writer who still believes the journey is as important as the destination. Follow him on Twitter.

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Families drive up quality time with RV vacations

Jewett Family

Suzi, Jason, baby Jacob and Ethan Jewett arrive home after a six-week trip in their trailer.

For Kirk Wong of southwest Washington, there’s only one way to travel: He loads up his 37-foot motor home with two kids, four bikes, two dogs and a tortoise, and he and his wife Andrea take off for some much-needed, uninterrupted family time.

“In our house we’re always scattered and our schedules have us running,” Wong said. “But in the RV, this time is invaluable. The boys take turns sitting next to me when I drive, we talk. For me, it’s never about the destination; it really is about the journey.”

Suzi and Jason Jewett of Forest Grove, Ore., hail the benefits of traveling with their 29-foot pull-behind trailer this way: “It drives family time,” she said. “We actually sit down together and we can play board games for hours.”

More than 30 million Americans travel by RV. Despite high fuel prices, this number seems to be on the rise, with more families realizing a surefire way to spend time together and enjoy nature in a comfy home on wheels.


Brent Peterson, author of “The Complete Idiot’s Guide to RVing” (the third edition was just published), cites another reason for the rise.

“Air travel is becoming uncomfortable and expensive enough that it’s pushing more people into RVing,” he said. “RVing has grown through hard economic times, and if done right, it can be economical.”

Many young families, he said, start by pulling a pop-up trailer and then move up to bigger RVs as their needs grow. By seeking out $30 campgrounds, fixing your own meals, and traveling at times of lower fuel prices, families can enjoy cheaper trips than had they flown, stayed in hotels and eaten out every meal.

“I don’t have the ability to save money when I’m traveling without my RV because I have to stay in a hotel, buy meals and pay for every little thing,” Peterson said. “Traveling by RV gives you choices.”

And it is the choice that appeals to the Wong and Jewett families, too. The Wongs, who this summer plan to take weekend trips to the Oregon coast and a bigger trek to Yosemite National Park in August, like that they don’t need a travel agenda.

“If we see a basketball court or a water park or a nice lake, we just stop and check out,” he said, adding that his younger son is crazy about basketball. To decide which campground to stay the night, he checks out RVParkReviews.com.

Wong also likes that he can often get three or four hours of driving under his belt, home-brewed coffee in hand, before his boys, ages 13 and 15, even crawl out of bed.

Jewett enjoys the options her trailer’s floor plan gives them. In the evenings, she can close off the small bunk-bed room in the rear for her 5- and 2 ½-year-olds to sleep in while she and Jason play board games or read with their 13-year-old son. She said they typically stay in nice campgrounds with pools, mini-golf courses or recreation centers so there is something for everyone, often choosing campgrounds from the member-based Thousand Trails.

The Jewetts originally bought the trailer four years ago just before their 8-week sabbaticals from Intel. They spent the time off trekking to Crater Lake, Yosemite and Grand Canyon national parks, as well as Las Vegas, Monterey, Santa Cruz and back through Florence, Ore.

“It was something fun that we could involve the kids in and we wanted to use the money for something we’d have for longer than just eight weeks,” said Jewett, now a manufacturing manager for Care Innovations. “It allows us to get out into nature more than if we just had tents.”

If you’re curious about RV travel, Peterson recommends renting one before making a big purchase. Cruise America is the nation’s largest RV rental chain, and others are El Monte RV and Camping World. The Recreational Vehicle Rental Association has a complete list of rental companies on its website.

The typical base rate for a seven-day rental on a five-to-seven-passenger RV is $600-plus, or nearly $100 a day, according to Peterson’s book. That does not include taxes, mileage fees (about 32 cents per mile), hourly generator fees (about $3) nor, of course, gas. To save money, Peterson advises checking rental sites for specials; going at non-peak travel times; and bringing your own linens, pillows, and eating and cookware. A must: Make rental reservations to get the RV you need with enough space as early as possible.

Similarly, Peterson said, start RVing as early as you can, in particular when your kids are young. Car seats and seat belt laws apply. RVing, he said, is a great memory-maker, and a fun and easy way to be together.

“With kids, having an RV is the great equalizer,” Peterson said. “You can overpack, have the comforts of beds and a kitchen, and still get out into nature together.”

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P&O Cruises fires Indian crew for walkout

A shadow has been cast over PO Cruises' Grand Event on Tuesday by Monday's revelation in The Guardian that 150 Indian waiters who worked on Arcadia have been sacked for going on strike.


According to the report, the waiters staged a peaceful but unscheduled walkout last year, in protest against low pay and the company's tipping policy. The strike occurred when the ship was on its much-publicized 72-day no-fly cruise from Southampton to Alaska.

Arcadia was docked in Seattle when the walkout took place. The waiters gathered on the dockside for 90 minutes, causing dinner and bar service to be disrupted. The captain contacted PO Cruises' head office and, according to the report, assured the crew there would be no repercussions. The waiters worked out the remainder of their contracts, returning home to India at the end.

But their contracts were not renewed. The workers were told by letter that they would no longer be employed by PO Cruises –- and nor would the Mumbai recruitment agency Fleet Maritime Service International, which provides 9,000 crew for more than 30 cruise ships, offer them any further work.

A statement from PO Cruises said: "The withdrawal of labor which was undertaken by some of Arcadia's restaurant team on May 10, 2011 was without warning, "unofficial" and greatly impacted our customers.

“At the time the captain committed that no disciplinary action would be taken. As a result all crew were allowed to complete their current contracts. However, given the serious and inappropriate nature of the staff's actions PO Cruises has decided not to offer any further contracts to the crew concerned.”

Passengers who were onboard at the time and posting comments on the PO Cruises forum didn't seem unduly concerned. Blogger mvarcadia.com said: “ALL the waiting staff had left the ship and had congregated on the dockside. Various members of the management went out to talk to them, culminating in Captain Kevin Oprey addressing them.

“After about 90 minutes, the waiters trooped back in and the captain announced that dinner would be on a Freedom and free seating basis this evening…

“…Because of the late departure (10 p.m.) from Seattle, many people were still ashore or had eaten in the Belvedere, so the atmosphere in the Meridian was good with guests arriving when they want and sitting where they want.”

Because Arcadia, like the rest of the PO Cruises' fleet, is registered in Bermuda, workers onboard are not protected by the employment laws that are familiar to the Brits who travel on the company's ships. But PO itself is unlikely to suffer any shortage of workers; earlier this year, Carnival UK's chief executive David Dingle claimed people were 'queuing in the street' to get into the Fleet Maritime Service offices in Mumbai.

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